Service Design and Innovation in Financial Services

Overview and capabilities

Enhancing existing financial systems via technological innovation is a popular idea with many large financial organisations. For example, creating an ecosystem of software developers that leverage the intrinsic value locked in such systems via APIs. Another example is the rise in Robo-Advice platforms that give customised financial advice for a particular type of financial products. Most previous work was focused in the area of innovation in financial market systems. Our priorities are now in the following areas:

  • Applications of Service Oriented Computing, Semantic and Web technologies in the areas of payment, regulatory reporting, investment and wealth management
  • Designing innovative operational and simulation processes in the above areas
  • Big data analytics for historical analysis, forecasting and decision making
  • Financial and regulatory systems interoperability standards

Selected publications

  • A. Behnaz, F.A. Rabhi and M. Peat, RoboAdvice: Issues and Challenges, (under preparation).
  • E. Mercuri, Instantaneous Exchange of Information: Technology addressing laws that facilitate tax evasion in other jurisdictions, Revenue Law Journal, Vol 23, Issue 1, Article 4, 2014
  • E. Mercuri, Arguments for an international tax base, Revenue Law Journal, Vol 22, Issue 1, Article 9, 2013
  • J. Corkery,J. Forder,D. Svantesson and E. Mercuri, Taxes, the Internet and the Digital Economy, Vol 23, Issue 1, Article 7, 2015
  • F.T. Dabous and F.A. Rabhi, Information Systems and IT Architectures for Securities Trading, D. Seese, C. Weinhardt and F. Schlottmann (eds), Handbook on Information Technology in Finance, Volume 1, Springer, ISBN 978-3-540-49486-7, 2008, pp. 29-50.
  • F.T. Dabous and F.A. Rabhi, A Framework for Evaluating Alternative Architectures and its Application to Financial Business Processes, In J. Han and M. Staples (eds), Proceedings of the 2006 Australian Software Engineering Conference (ASWEC 2006), 18-21 April 2006, Sydney, pp. 122-131.
  • F.A. Rabhi, H. Yu, F.T. Dabous and S. Wu, A Service-Oriented Architecture for Financial Business Processes, Information Systems and e-Business Management, Vol. 5, no 2, March 2007, pp. 185-200, ISSN: 1617-9846.
  • F.T. Dabous, F.A. Rabhi and H. Yu, Performance Issues in Integrating a Capital Market Surveillance System Using Web Services, In Web Information Systems Engineering (WISE) Conference, T. Catarci, M. Mecella, J. Mylopoulos and M.E. Orlowska (eds.), Italy, December 2003, IEEE, pp. 287-290.
  • F.A. Rabhi, F.T. Dabous, H. Yu, B. Benatallah and Y.K. Lee, A Case Study in Developing Web Services for Capital Markets, In Proc. IEEE International Conference on e-Technology, e-Commerce and e-Service, S.T. Yuan and J. Liu (eds), Taipei, Taiwan, March 2004, IEEE Press, ISBN 0-7695-2073-1, pp. 38-41.
  • H. Yu, F.A. Rabhi and F.T. Dabous, An Exchange Service for Financial Markets, Proc. 6th International Conference on Enterprise Information Systems, Portugal, 14-17 April 2004, pp. 403-410.
  • F.A. Rabhi and B. Benatallah, A Service-Based Architecture for Capital Markets Systems, Vol 16, no 1, IEEE Network, 2002, pp. 15-19.